Medication Adherence Program

Advanced Analytics. Pharmacological Know-how. Improved Results.

Medication misuse is a sizable problem

Medication non-adherence is one of the most common causes of increased morbidity and mortality and comes at a high cost to the U.S. healthcare system.


Annual U.S. healthcare costs attributed to non-adherence is about $300B


Each year, an estimated 50% of the 5 billion prescriptions in the U.S. are either not filled or medications are not taken as prescribed.


Medication non-adherence results in treatment failures. Medications will not work if they’re not properly taken.

Medication misuse is a sizable problem

Barriers to medication adherence are multifactorial, often complex, and highly individualized. The solutions to improve adherence and achieve optimal outcomes must be multi-modal, adaptable, and personalized to achieve optimal patient outcomes.

According to the National Community Pharmacists Association (NCPA), patients who don’t adhere to their medications exhibit at least three of these nine behaviors:

Failure to
fill a prescription

Refusal to
refill a prescription

Frequently miss
medication doses

Taking a lower
dose than prescribed

Taking a higher
dose than prescribed

medication too soon

Taking an
old medication

Taking someone
else’s medication

Forgetting to take
prescribed medication.

An Adherence Solution Driven by Analytics

PharmD Live’s pharmacist-led medication adherence solutions with AI-driven technology, addresses social determinants of health and leverages advanced predictive analytics to identify and classify patients at risk of medication non-adherence. This capability enables our pharmacists to effectively prioritize and customize interventions that improve a patient’s adherence to their treatment plan while providing valuable insights and actionable organizational reports to physicians.

The PharmD Live Difference


Our turnkey solutions can be customized to your patient population needs. We work closely with you to define the goals and metrics for success.

Patient Engagement

Our clinical pharmacists partner with patients and their caregivers to identify the root cause of non-adherence and use motivational interviewing to evoke behavioral change that improves medication adherence and continuance.

Predictive Analytics

Our platform leverages predictive analytics to aggregate and analyze clinical and behavioral data from different sources to assign risk, uncover gaps in adherence and prioritize customized interventions.

High-Touch Patient Engagement

Our clinical pharmacists build a relationship with patients and their caregivers,so they can collectively identify the root cause of non-adherence. Our clinical pharmacists will use motivational interviewing techniques to evoke behavioral changes that improve medication adherence and continuance.

User-Friendly, HIPAA-Compliant Technology

Enables quick, secure and easy access to virtual or telephone consultations.

Who Benefits?

  • Improved Medicare Star ratings
  • Decrease in healthcare costs
  • Improved member satisfaction and retention

Medicare Part D Measures We Improve

Medication Adherence for Cholesterol (Statins) (ADH-Statins)

Medication Adherence for Diabetes Medications (ADH-Diabetes)

Medication Adherence for Hypertension (RAS Antagonists) (ADH-RAS)

Medication Adherence for HIV/AIDS
(Antiretrovirals) (ADH-ARV)

Find out more about our solutions

2021 FDA-Approved Medications and Treatment Guidelines Update Webinar

Join our medication experts to learn about:
1. The newly approved medications for chronic diseases in 2021
2. Noteworthy changes in the disease treatment guidelines
3. And their impact on your patient population and quality measures

Wednesday November 17 @ 1pm EST
Last Chance to register!